"Clients are using LLMs for agency selection: adland reacts"
Agencies urged to improve their own AI discovery as clients increasingly use LLMs to write pitch lists. Article by James Wilde, Croud
Pitch'd research cited: a sample of 1,500+ UK agencies found over 40% had no website language optimally structured for manual or AI-assisted identification of their core offering. Quote from Rebecca Bellairs, Co-founder: "As LLMs increasingly mediate how brands discover and shortlist agencies, that's a significant visibility gap, and one most agencies don't yet know they have."